Privacy Policy for The Uncommon Business LLC

Effective Date: January 1, 2024

Welcome to The Uncommon Business. Your privacy is important to us. This Privacy Policy explains how The Uncommon Business (“we”, “us”, or “our”) collects, uses, shares, and protects information in relation to our website, services, and any software provided on or in connection with The Uncommon Business services (collectively, the “Service”), and your choices about the collection and use of your information. By using our Service, you understand and agree that we are providing a platform for you to receive information about real estate properties, including communications through AI technologies such as AI calling, texting, AI messages, and AI emails.

1. Information We Collect

1.1 Information You Provide to Us

Account Information: Your name, email address, phone number, and other contact details when you register.
Communication: Information you provide directly to us through our communication platform, including the content of messages or attachments you send us.

1.2 Information We Collect Automatically

Log Data: Information that your browser sends whenever you visit our website.
Device Information: Information about the device you are using, including operating system, browser type, and settings.
Usage Information: Information about how you use our Service, including web pages viewed and links clicked.

1.3 Information from AI Interactions

AI Communications: Details of the interactions you have with our AI-driven services, including AI calls, texts, messages, and emails.

2. How We Use Your Information

To provide, improve, and personalize our Services.
To communicate with you, including through AI technologies, about services or offers that may be of interest.
To monitor and analyze trends and usage.
To ensure legal compliance.

3. Your Consent to AI Communications

By providing us with your contact information, you expressly give us permission to contact you using your provided information for any Service-related communications, including but not limited to updates, offers, and customer service inquiries, through:

AI Voice Calls
AI Texting Services
AI Email Messages
AI Direct Messages
You acknowledge that these communications may be made using automated technology, and you give us express written consent to do so.

Text message consent is an exception to the above. SMS messages are sent only to individuals who have separately opted in by checking an SMS consent checkbox, as described in the “SMS and Mobile Information” section of this policy. Providing a phone number alone does not constitute consent to receive text messages.

4. Opting Out of Communications

You have the right to withdraw your consent and opt out of receiving communications at any time. To opt out, you may:

For Text Messages: Reply with the word STOP to any text message you receive from us.
For Phone Calls and Other Communications: Contact us directly to request removal from our contact list.
Upon receiving your request, we will mark your contact information as “Do Not Call” in our system, effectively removing you from our communication lists.

5. Opting Into Phone Calls

Our commitment to your privacy extends to how we handle communication through phone calls. When you opt into receiving phone calls from us, here’s what you can expect regarding the use of your phone number and the nature of the calls.
Collection and Use of Phone Numbers

Purpose of Collection: We collect phone numbers exclusively for direct communication purposes, which may include providing support, sending updates, or offering personalized services and promotions.
Consent: By opting in, you explicitly consent to receive phone calls from us for the purposes outlined herein.
Nature of Calls

Content: Calls may include but are not limited to support services, promotional offers, updates about our services, and personalized advice or recommendations.
Frequency: The frequency of calls will be kept reasonable and will not exceed what is necessary to provide you with valuable information and services.
Your Privacy Rights

Opt-out Option: To stop receiving phone calls, you may contact us directly to request removal from our call list or reply STOP to any text message if applicable.

6. Opt-In for Marketing Text Messages

You may opt in to receive promotional text messages from The Uncommon Business by checking the separate promotional SMS consent checkbox on our registration or checkout forms. This consent is optional and separate from transactional messages about your program. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can unsubscribe at any time by replying STOP.

7. Sharing of Your Information 

We will not rent or sell your information to third parties outside The Uncommon Business without your consent, except as noted in this Policy.

Service Providers: We may share your information with third-party business partners, vendors, and consultants who perform services on our behalf, except that mobile information collected for SMS purposes, including phone numbers and text messaging opt-in consent, is excluded from all such sharing and will not be provided to third parties or affiliates for marketing or promotional purposes under any circumstances. For full details, see the “SMS and Mobile Information” section of this policy.

Legal Requirements: We may share information if required to do so by law or in a good faith belief that such action is necessary to comply

8. SMS and Mobile Information

Information Collection and Use

We collect personal information, such as your name, email address, and mobile phone number, when you opt in to receive SMS messages from us by checking an SMS consent checkbox on our registration or checkout forms. Consent to receive SMS messages is not a condition of purchasing any program or service.

Use of Information

Your information is used to provide you with the services you request, including sending SMS messages related to your program enrollment, such as session reminders, join links, replay links, and course access updates. Subscribers who separately opt in to promotional messages may also receive information about upcoming programs and enrollment periods. Message frequency varies. Message and data rates may apply.

No Sharing or Selling of Mobile Information

Mobile information, including phone numbers collected for SMS purposes and text messaging opt-in consent, will not be shared with, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes under any circumstances.

This information may only be shared with service providers who assist us in operating our text messaging program, such as our messaging platform provider and telecommunications carriers. These providers are contractually restricted from using this information for any purpose other than delivering messages on our behalf.

No mobile information will be shared with third parties for their own independent marketing purposes.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. You may also opt out by contacting us directly at hello@theuncommonbusiness.co or +1 (424) 478-3571.

Contact

If you have questions about this section, please contact us at hello@theuncommonbusiness.co or +1 (424) 478-3571.