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STANDARD TERMS AND CONDITIONS

Uncommon Business LLC Program Terms

These Standard Terms and Conditions apply to Client’s enrollment in Automate to Accelerate and any related program, cohort, team seat, renewal, deferral, extension, add-on, or additional purchase offered by Uncommon Business LLC unless a signed written agreement states otherwise.

Scope of services. Company provides training, education, implementation guidance, community access, office hours, curriculum materials, templates, AI-related instruction, and related program support. Company does not provide done-for-you implementation, custom software development, legal advice, tax advice, accounting advice, financial advice, employment advice, therapy, or guaranteed business outcomes unless expressly stated in a separate written agreement.

Client responsibility. Client is responsible for Client’s own implementation, decisions, business judgment, technology environment, team adoption, client relationships, compliance obligations, and results. Company may provide examples, frameworks, workflows, templates, and recommendations, but Client remains responsible for deciding whether and how to use them.

Payment obligations. Client shall pay all amounts owed under the Program Participation Agreement or applicable checkout page. Payment plans are fixed obligations and are not subscriptions, memberships, cancelable monthly arrangements, or usage-based fees unless Company expressly states otherwise in writing.

Payment authorization. Client authorizes Company and its payment processors to charge Client’s payment method for all amounts owed, including scheduled installments, failed-payment retries, late fees if applicable, team seats, add-ons, upgrades, renewals, collection costs, chargeback fees, and other amounts authorized by the Agreement.

Failed payments. Client shall keep a valid payment method on file. If a payment fails, Company may notify Client, retry the charge, suspend access, require payment of all outstanding amounts before restoring access, and accelerate unpaid amounts after default. Company is not required to extend access, replay deadlines, participation deadlines, guarantee deadlines, or program benefits because of failed payment or suspended access.

Collections. Client is responsible for reasonable collection costs, chargeback fees, payment processor fees, attorneys’ fees, arbitration fees, court costs, and other costs Company incurs to collect amounts owed or enforce the Agreement, to the maximum extent permitted by law.

Chargebacks and payment disputes. Client agrees to contact Company first regarding any billing issue and allow Company a reasonable opportunity to address it. If Client initiates a chargeback, payment dispute, reversal, or similar claim without first contacting Company, Company may immediately suspend or terminate access, treat the action as a material breach, accelerate unpaid amounts, recover fees and costs, and pursue all available remedies. This section does not eliminate refund rights expressly granted in the Program Participation Agreement, the Do the Work Guarantee Policy, or non-waivable law.

Deferrals. Company may allow a one-time deferral to the next cohort for serious medical emergency or diagnosis, death in the immediate family, birth, adoption, foster placement, natural disaster, fire, displacement, active military deployment, or acute documented business crisis. Client must request the deferral in writing within 14 days of the event or within 14 days of the cohort start, whichever is later. Payment obligations continue during deferral unless Company agrees otherwise in writing. Deferrals are granted at Company’s discretion.

Access. Client receives access only for the period stated in the Program Participation Agreement or applicable checkout page. Company may condition, suspend, limit, or terminate access for non-payment, chargebacks, misconduct, IP misuse, unauthorized sharing, platform abuse, security concerns, or other breach. Company is not required to extend access because Client failed to use the program.

Third-party platforms and technology changes. Company may use third-party platforms and AI tools. Company is not responsible for outages, errors, pricing changes, account issues, feature changes, data loss, access interruptions, tool changes, platform rules, or policy changes caused by third-party providers. Company may update lessons, tools, prompts, templates, workflows, examples, and implementation guidance as technology changes.

Community standards. Client shall behave professionally and respectfully in all program spaces. Client shall not harass, bully, discriminate, spam, scrape, recruit for competing programs, send abusive direct messages, share confidential participant information, disrupt sessions, misuse community access, or engage in conduct Company determines is harmful to the program, Company, instructors, staff, or other participants. Company may warn, moderate, restrict, suspend, remove, or terminate Client for violating this section. If Company terminates Client for misconduct, Client is not entitled to a refund and remains responsible for unpaid amounts.

Participant confidentiality. Client shall not disclose private, sensitive, financial, operational, personal, strategic, or confidential information shared by other participants in program spaces. Client may discuss general lessons learned, but may not expose another participant’s private information without that participant’s consent.

Company intellectual property. Company owns all rights in its curriculum, frameworks, methods, recordings, slides, written materials, templates, Vault resources, CalChat materials, prompts supplied by Company, program structure, names, marks, logos, platform content, community content created by Company, and other materials Company provides. Client receives a limited, revocable, non-transferable license to use those materials for Client’s internal business and permitted client work during the applicable access period.

Client-created work. Client owns AI employees, prompts, SOPs, dashboards, workflows, tools, business materials, and other work Client independently creates using what Client learns in the program, subject to Company’s ownership of Company materials and IP.

Permitted and prohibited use. Client may use skills, concepts, general knowledge, and Client-created work from the program in Client’s own business and in client work. Client shall not share logins, forward materials, redistribute recordings, publish slides, copy the Vault, share CalChat transcripts, post curriculum pages, resell Company templates, teach the Company program as Client’s own, build a substantially similar cohort or structured program from Company’s materials, claim ownership of Company IP, file trademarks on Company names or framework names, enroll a team by proxy, or otherwise exploit Company materials without written permission.

Screenshots and public sharing. Client may screenshot and publicly share Client’s own AI employees, Client-created workflows, Client’s AI Business Brain structure, and Client’s own implementation work. Client may not screenshot, post, distribute, or display Company slides, Vault UI, curriculum pages, recordings, CalChat responses, templates, proprietary frameworks, or other Company materials without Company’s written permission.

IP remedies. If Client breaches Company’s IP rights or access restrictions, Company may immediately terminate access, revoke licenses, demand removal of materials, pursue injunctive relief, seek damages, recover profits, recover attorneys’ fees and costs, and pursue any other available remedy.

Recordings. Client understands that live sessions, office hours, Q&A calls, community events, and other program activities may be recorded. Client consents to being recorded. Recordings may be used as part of the program curriculum, participant archive, internal training, quality control, and future program delivery.

Testimonials and promotional rights. Client grants Company a worldwide, perpetual, royalty-free right to use Client’s name, likeness, business name, public posts, testimonials, submitted wins, written feedback, recorded participation, screenshots, business results, before-and-after stories, photos, videos, and other statements or materials Client provides or makes available in connection with the program for marketing, education, training, internal, and promotional purposes. Company may edit for length or format, but not in a way that materially changes the meaning.

Privacy and communications. Company may collect and use information Client provides at enrollment and during the program to operate the program, process payments, communicate with Client, improve services, enforce agreements, and market Company services. Client consents to receive transactional and program-related communications by email, SMS, phone, platform message, and other contact methods provided at enrollment. Client may opt out of marketing text messages as required by law, but opting out does not relieve Client of payment obligations or limit Company’s right to send legally permitted transactional notices by other available means.

International participants. If Client is outside the United States, Client agrees that these terms apply except to the extent local law creates rights that cannot be waived. Company will honor mandatory electronic messaging, consumer protection, distance learning, cancellation, cooling-off, refund, privacy, and data protection rights that cannot be waived.

No professional advice and Client compliance. Program content is educational. Company is not Client’s lawyer, accountant, tax advisor, financial advisor, employment advisor, therapist, doctor, software security consultant, or compliance officer. Client is responsible for complying with laws, contracts, platform rules, privacy obligations, employment rules, client obligations, professional obligations, and industry standards applicable to Client’s use of AI tools, automations, prompts, data, workflows, and business systems.

Sensitive data and security. Client is responsible for deciding what information may be entered into AI tools, third-party platforms, prompts, automations, and program discussions. Client shall protect login credentials, use reasonable security practices, and promptly notify Company of unauthorized access or suspected misuse.

Termination. Client may stop participating at any time, but stopping participation does not cancel payment obligations, create refund rights, extend access, or eliminate restrictions on use of Company materials. Company may terminate Client’s enrollment for non-payment, chargebacks, community misconduct, IP misuse, unauthorized sharing, misrepresentation, security concerns, illegal conduct, abusive behavior toward staff or participants, or other material breach. Upon termination, access ends immediately, payments are not refunded, and unpaid amounts remain due unless non-waivable law requires otherwise.

Limitation of liability. To the maximum extent permitted by law, Company’s total liability arising out of or related to the Agreement, program, materials, community, access, payments, or services is limited to the amount Client paid Company for the applicable program seat giving rise to the claim. Company is not liable for lost profits, lost revenue, lost opportunity, lost business value, lost data, reputational harm, indirect damages, consequential damages, incidental damages, special damages, punitive damages, business interruption, platform failures, AI tool failures, or decisions Client makes based on program content.

Indemnification. Client shall indemnify, defend, and hold harmless Company, its owners, officers, team members, contractors, instructors, affiliates, and agents from claims, damages, losses, liabilities, costs, and expenses arising out of Client’s breach of the Agreement, misuse of Company materials, violation of law, violation of third-party rights, misuse of AI tools, client work, business decisions, or conduct in the program.

Dispute resolution. Before filing arbitration or litigation, the complaining party shall provide written notice describing the dispute and allow 30 days for informal resolution, unless immediate injunctive relief is needed. Except for claims that qualify for small claims court or claims seeking injunctive relief, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules. Client may opt out of arbitration by emailing Company within 30 days after enrollment with the subject line “Arbitration Opt-Out” and including Client’s full name and enrollment date.

Class action and jury trial waiver. Client and Company agree that claims must be brought individually. Neither party may bring or participate in a class, collective, representative, private attorney general, or consolidated action against the other, to the maximum extent permitted by law. If a dispute proceeds in court instead of arbitration, Client and Company waive the right to a jury trial to the maximum extent permitted by law.

Governing law and venue. The Agreement is governed by Minnesota law, without regard to conflict-of-law rules, except where non-waivable law requires otherwise. Subject to arbitration obligations and non-waivable law, Client agrees that state and federal courts located in Minnesota are the exclusive venue for court proceedings arising out of the Agreement.

General provisions. Client may not assign the Agreement without Company’s written consent. Company may assign the Agreement in connection with a merger, acquisition, sale of assets, restructuring, change of control, or transfer of business operations. If any provision is found unenforceable, the remaining provisions remain in effect. Company’s failure to enforce a provision is not a waiver. Company may update operational program rules, schedules, platforms, tools, curriculum order, and delivery details when appropriate. Material changes to legal or payment terms for an existing Client require notice and, where required by law or the Agreement, Client’s affirmative acceptance.

Notices, electronic signatures, entire agreement, and survival. Company may send notices to the email address Client provided at enrollment, and Client is responsible for keeping that address current. Electronic signatures, checkout acceptance, clickwrap acceptance, typed names, payment, and program access constitute valid acceptance. The Agreement is the entire agreement between Client and Company regarding the program and replaces prior or contemporaneous discussions, sales calls, emails, messages, advertisements, proposals, and understandings, except terms that cannot legally be excluded. Provisions relating to payment obligations, no refunds, collections, chargebacks, confidentiality, intellectual property, prohibited use, recordings, testimonials, privacy, disclaimers, limitation of liability, indemnification, dispute resolution, attorneys’ fees, notices, and any other provision that should reasonably survive shall survive expiration, cancellation, termination, refund, or access ending.

Last updated: August 10, 2026

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